Shipping policy
How long will it take for my order to ship out?
Shipping takes place 7-14 business days from the next business day your order is received. Because our apparel items are made custom as ordered the average production time is 7-14 business days. We strive to ship orders out within that time frame. However, during peak seasons like holidays, it can take longer.
How long will it take for my order to arrive once shipped?
Once production is completed orders will be shipped and will arrive in 2-3 business days. When you need it fast please notify us at the time you place your order via email so that we may determine if rush shipping is available. Remember these alternatives do cost more to ship. Orders received after 11am will be processed on the next business day. For rush orders please give us a reliable phone number to contact you at in case we have questions regarding your order. We ship all Rush orders via USPS.
Example: If you place an order on Friday @ 10am for Overnight Air, your order will be processed & shipped on Friday (depending on availability of items), but you will not receive it until Monday.
My package never arrived and is lost? Will my order be resent or refunded?
No, we will not be responsible for orders lost by mail carriers. We will do out best to assist and locate packages but once an item has been shipped and we verify we shipped it to the address provided we can not be held liable. Any order that is returned to us and needs to be reshipped due to improper address on your part or failure to claim will result in the recharging of the shipping costs to get the package back to you.